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There’s no such thing as ‘difficult’ people, just inflexible communicators.
Whatever you resist, persists.
The programme equips delegates with the knowledge and tools to use influencing skills naturally and elegantly in communication and relationships contexts in order to exert the maximum amount of leverage with the minimum amount of effort. A key element of the programme focuses on eliciting, and working within, the natural personal valuing systems of others. And because influence starts with oneself, delegates will get plenty of opportunity to know how to motivate themselves.
Key contents:
Influence starts with oneself
Dynamic listening
Taking responsibility for whatever happens
Initiating and maintaining compelling professional rapport
Dovetailing outcomes to achieve win-win-win results
Being flexible enough to accommodate others’ communication styles
Eliciting hidden or undisclosed information
Using non verbal communication powerfully and elegantly
Reading people and adopting multiple perspectives
Influencing and rescuing meetings
Resolving ‘difficult’ situations
Inspiring Passion, Presence, & Purpose
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Send mail to info@nickowen.net
with questions or comments about the Nick Owen web site. Copyright © 2004 Nick Owen. All rights reserved.
Last modified:
Friday, 30. March 2007